Position Summary
The Licensed Clinician shall use psychotherapeutic skills in the provision of clinical and case management services to people with mental illness and other co-occurring disorders and shall establish and maintain contact with professionals and family advocates in the community for the purpose of maximizing services for clients.
Responsibilities:
- Effectively collects social history, assesses, diagnoses, and treats all populations using the most current clinical tools and modalities, as well as cultural considerations.
- Uses current modalities appropriate to the diagnosis, as well as within individual, family, couples, and group therapy. Maintains a 65% productivity rate.
- Interacts appropriately with referral sources and collateral contacts with the highest professionalism and customer service standards.
- Participates actively, avoiding distractions, and uses time appropriately. This includes avoiding the use of technology for personal purposes.
- Facilitates appropriate referrals to internal and external programs, as needed, to provide an appropriate level of services. This includes appropriate documentation of referrals.
- Completes documentation according to document submission standards of the agency and OMH. Demonstrates an understanding of the need to provide services in the context of generating income. Demonstrates an understanding that generating income leads to continued agency viability, continued job security, and continued improvement of services for clients.
- Completes progress note documentation effectively to demonstrate the service provided, the purpose of the service, and how the service is related to treatment goals and/or core problems. Progress notes are completed clearly and concisely, the same day as the service provided using collaborative documentation.
- Completes individualized treatment plans and reviews collaboratively with the interdisciplinary team and in a timely fashion (every 3-6 months) per agency and OMH standards/requirements. The treatment plan and progress notes incorporate core problems and client input and are designed to reduce symptoms and promote recovery. Goals are met and the level of care shows improvement 90% of the time. 100% of services provided are listed in the active treatment plan.
- Actively monitors caseload and makes necessary changes with the supervisor. This includes seeking coaching on how to increase or decrease caseload, including discharging appropriately and timely as per agency and OMH standards/requirements.
- Demonstrates resolution of all appointments using sound judgment regarding safety, risk, and liability. Demonstrates working knowledge of hospitalization processes and committal processes. Ensures clear hand-off, communication, and clear documentation.
- Demonstrates cultural competency, co-occurring disorders competency, and competency of clinical work with all ages.
- Other related responsibilities and tasks may be assigned.
General Responsibilities:
- In order to maintain licensure attends workshops, conferences and staff development training seminars on current practices as directed by the Program Supervisor to acquire continuing education in the appropriate field and implements what has been learned;
- Maintains cooperative relationships with all referents and community resources;
- Undertakes related duties as assigned.
Ethical Standards:
- Acts in a manner that is in accordance with current ethical standards and promotes a positive public image for the organization and the profession. In addition, acts in accordance with applicable state and federal laws and in accordance with the established professional standards.
- Takes personal responsibility for maintaining licensure and continuing education, providing documentation for personnel files, and using learned information to improve clinical skills.
- Makes decisions that demonstrate a balance between client needs and professional needs.
- Demonstrates an understanding of how employees’ own strengths and weaknesses affect client care and
- Practices self-care and recognizes signs of vicarious traumatization and work-related burnout.
- Seeks appropriate coaching for resolving vicarious traumatization and work-related burnout issues.
- Displays appropriate boundaries with clients and co-workers.
- Completes 100% of required trainings within agency requirements to maintain license.
Communication, Cooperation, and Collaboration:
- Exhibits objectivity and openness to others’ views.
- Provides and accepts both positive and negative feedback.
- Communicates assertively and directly.
- Communicates effectively with all departments in the agency with a focus on teamwork and the vision of providing excellent service and working toward the agency’s continued viability.
- Brings conflict into the open and facilitates a beneficial conclusion.
- Anticipates problems and proactively addresses issues.
- Seeks adequate supervision regarding both clinical and administrative issues. Prepares for supervision.
- Values and contributes to a teamwork environment.
- Builds trust, respect, and credibility for a congenial work environment.
- Accepts change and adapts to new situations.
- Writes clearly and informatively.
- Adheres to confidentiality standards.
- Follows proper disclosure request procedures for all written communication.
- Documents internal and external contacts 100% of the time.
- Communicates progress and changes regarding assigned tasks without prompting.
Administrative:
- Submission of timesheets in a timely manner.
- Communicates any possible schedule changes as soon as possible and always considers client needs and agency coverage when asking for flexible scheduling.
- Staff have a maximum of three requests for change of therapist per quarter for clinical reasons.
- Maintains between an 85% to 95% appointment-kept rate with a no show rate remaining below 10%.
- Maintains UM/UR compliance with charts by completing treatment plans the week they are due, completing progress notes daily, and completing closings within 90 days from last contact.
Administrative Relationships:
Licensed Clinician reports directly to the Clinic Supervisor for clinical supervision and collaborates with other staff.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee must be able to sit and remain in a stationary position for durations of time.
- The person in this position needs to constantly operate a computer and other office productivity machinery.
- The person in this position occasionally ascends/descends a ladder.
- The employee must have the ability to communicate information and ideas so others will understand.
- The employee must be able to exchange accurate information in these situations. The employee must have the ability to observe details at close range (within a few feet of on server).
- The employee must be able to lift/or move up to 5 lb. and occasionally lift/or move up to 10 lb.
Qualifications:
Master’s degree in social work from an accredited university along with NYS licensure. At least one year of experience in a community-based mental health/chemical dependency facility is needed. Preference is given to candidates who are bilingual in Spanish and have experience with children and family in addition to adult populations. A thorough knowledge of diagnostic and therapeutic techniques used in mental health, the factors that contribute to personality development, and the social factors affecting mental health are required. Must have basic computer literacy and excellent verbal and written skills. A valid driver’s license is required.
CoveCare Center offers a comprehensive benefits package for all full-time employees! Our benefits include excellent paid time off, medical, dental, vision, life, short term, and long-term disability insurance along with a 401(k) plan with an employer match. All benefits start 1st of the month following 30 days of employment.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Job Type: FT
Salary: $66,000 to $111,000 per year