Community-Based Services for Children and Families

Do you or your child face a complex health, mental health, or substance use issue? Do you need a partner and advocate to help you manage that challenge? Do you want to strengthen your skills as a parent and build a more cohesive family? CoveCare Center’s Community-Based Services for Children and Families offer a range of related programs designed to meet your many needs. Download our brochure here.

Coordinated Children's Service Initiative (CCSI)

For families whose children have mental health needs and who are at high risk for placement outside the home, the Coordinated Children's Service Initiative (CCSI) provides a single point of access to a wide range of supportive services. A partnership of local service providers and families, CCSI empowers the entire family to identify its needs, find creative solutions to its problems, and remain whole and strong.

Read Putnam County’s CCSI Brochure

Care Management

Care Management helps children with health, mental health, emotional, and/or substance use issues and their parents access services to support the child and strengthen the whole family.

For those who are eligible for Medicaid, CoveCare also offers Children’s Health Home* Care Management. This program provides support, advocacy, and access to services for children diagnosed with serious emotional disturbances, two chronic medical health conditions, HIV/AIDS, and/or complex trauma. Care managers work to resolve crises and help children understand their conditions to live successfully at home with their families.

*Medicaid Health Homes are insurance programs administered under the Affordable Care Act.

Family Peer Support and Advocacy

CoveCare Center’s Family Peer Support and Advocacy program helps families with children who have emotional, mental health, and/or substance use problems to navigate the mental health system, schools, courts, probation, and other providers. Curriculum-based classes help parents strengthen their parenting skills, and family support groups help reduce isolation.

CoveCare Center also provides services in partnership with Green Chimneys (link) to families who participate in the Home and Community-Based Waiver Program offered though the NYS Office of Mental Health.

Parenting Skills & Support

For parents who wish to strengthen their parenting skills, CoveCare Center offers the fee-based Systematic Training for Effective Parenting (STEP) program as well as a free Family Connections support group.

  • STEP (Systematic Training for Effective Parenting) is a series of workshops that provide skills training for parents dealing with frequently encountered challenges with their children.  It promotes a more participatory family structure by fostering responsibility, independence, and competence in children; improving communication between parents and children; and helping children learn from the natural and logical consequences of their own choices.  Our trained facilitators offer this seven-week course throughout the year.  For further information, please see our brochure or call (845) 225-2700 x 224.
  • Family Connections is a free, family-to-family support group where parents and caregivers can share their experiences and discuss the challenges of raising children in today's world. Whether parenting children with mental health or emotional difficulties, or raising the child of a family member or family friend, this group gives adults the opportunity to support one another and learn about available resources and advocacy. Meanwhile, children can participate in a fun activity with other kids from families like their own. The group meets twice a month on the first and third Thursday. For further information, please see our brochure or call (845) 225-2700 x 224.

Family Empowerment Program (FEP)

CoveCare Center’s Family Empowerment Program provides families referred by the Putnam County Department of Social Services with counseling, skills training, and referrals to promote a healthier, more positive family environment.

Our Supervised Visitation service—open to families by referral—provides a safe, neutral environment in which to maintain the parent-child bond and build trust.

The FEP team helps parents improve interactions with their children and increase the quality of home life so families can stay together.

Community Oriented Recovery and Empowerment (CORE)

CORE services allow Medicaid beneficiaries with behavioral or mental health conditions or substance use disorders to receive support services in their home or in their community. For more information, please see the CORE brochure and flyer below.


Home and Community Based Services (HCBS)

HCBS allows Medicaid beneficiaries with behavioral or mental health conditions or substance abuse disorders to receive services in their home or in their community. For more information, please see the HCBS brochure and flyer below.

HCBS Brochure