COMMUNITY
CoveCare Center is requesting your feedback so that we can provide you with quality care services. In light of the current public health crisis, we have changed many of the questions in this annual satisfaction survey to reflect the current situation.
Your answers below will be anonymous. Please check “Not Applicable” when necessary rather than leaving any questions blank. Please click the link below to share your feedback.
2020 CONSUMER SATISFACTION SURVEY
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A Message from CoveCare Center
CoveCare Center believes that Black Lives Matter. We stand against systemic racism and brutality against Black people. This is not a political stance. This stance is in line with our values of recovery and wellness, the achievement of which are not entirely possible for those who are marginalized by a system that privileges some while putting others at a disadvantage.
At CoveCare, we understand that each person’s experience is informed by history, both personal and societal. This perspective allows us to greet people where they are, with the sensitivity and understanding necessary to validate, support and make progress. Our obligation to these values informs our work and our desire to improve, a task to which we are actively committed.
I recently received an email from a member of our team, which read in part: “Driving into the office this week, I passed the peaceful protest being held on Route 52. Seeing that gathering of people coming together during a pandemic requesting justice for people of color indeed strengthens the hope that I have for us as a society after all of this. Seeing Putnam step up and speak out mattered to me. It reminded me why I am proud to be a contributor to this community.”
CoveCare Center stands with the Black community. We stand with you. And we are proud to do so.
With love and respect,
Eric A. Toth, CEO
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